Web Solutions and Exceptional Service Since 1994
We know working with web designers can be intimidating. We get it. That’s why we pride ourselves on being friendly, professional, and at the top of our game when it comes to communication. We’ll ask the right questions. Actually listen. Explain our process clearly. Then, we’ll put our significant know-how and experience to work for you.

At your service since 1994, our skill set is focused squarely on the web. Different from marketing agencies that offer a vast array of mediocre services, we just do websites and web marketing. That’s it. We’re trained, educated, and honed in on the online world. You can rely on us to guide you toward what works and away from what doesn’t. We’re fiercely passionate about the websites we produce. If it’s important to you, it’s important to us. And we’ll do everything in our power to make your site exceptional. That’s our promise to you.

As one of the area’s premier website design companies, we build strategic websites that work well. But you get more than a quality product from NetPilot, you get exceptional service, too. Our goal has always been to give clients more than they expect. That means real, honest-to-goodness service. When you work with our web designers, you’ll receive outstanding service—guaranteed. It’s why we’ve excelled in our industry for over 29 years. We’re proud of our reputation, and we’re ready to prove it to you.

Years in Business
Websites Developed
Team Members
Clients Served


We started out in 1994 as Specialized Marketing Agency, a full-service marketing and advertising agency . When the web really got going, we shifted our focus and became NetPilot Web Solutions. While website design and development is all we’ve done for many, many years, we’re still marketers at heart. That matters because when you hire us, you’re not just getting a competent web design firm, you’re also getting a marketing-educated team that can give you solid advice on how to use your website. Over the years we’ve developed hundreds of websites, social media sites, interface designs, and interactive marketing tools for companies across the country. We’re an award-winning, professional web design company, respected by many in the industry as one of the very best. But, don’t take our word for it. Read a few of our client testimonials or feel free to contact any of the clients in our web design portfolio.

Exceptional Customer Service

We realize that building a website can be intimidating from a client perspective. We feel it’s our job to make the process clear and explain everything along the way so you feel comfortable. Years of continuous referrals tell us that people like that approach. Our clients also tell us that they like our over-the-top service, with little perks like detailed weekly progress reports, and the fact that we’re so easy to reach. Whether it’s a phone call, email status report, or in-person visit, we’re all about providing outstanding service—guaranteed.

Community and Nonprofit Involvement

At NetPilot, we believe in community. The act of lending a helping hand to organizations in need has been one of our hallmarks since the very beginning. We built our company on the belief that it’s our duty to support local and nonprofit partners who help so many. We have proudly offered free and low-cost services to organizations that include:

  • Make-A-Wish Foundation of Sacramento & Northeastern California
  • Sacramento Food Bank and Family Services
  • Food Bank of El Dorado County
  • Hope Productions Foundation
  • Performing Animal Welfare Society (PAWS)
  • SEE Forward Coaching
  • El Dorado Hills Fire Department
  • The Folsom Symphony

Jobs and Partnerships

We‘re always interested in finding talented, experienced independent contractors and web agencies. Please send us your resume or drop us an email. Think we’d be a good fit to partner with you on an upcoming project? Give us a call. Let’s expand our horizons together.

We’re an equal opportunity employer
NetPilot is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. NetPilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at NetPilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. NetPilot will not tolerate discrimination or harassment based on any of these characteristics.

Working with Us

We know the web. We’ve been making the web work for hundreds of clients since 1994. Our marketing education and 29-plus years of website design experience deliver real benefits to you. We’ve got the success stories and a long referral list to prove it.

We walk you through the process, explain each step clearly, and help you through every phase of getting your website online. And we wrap it all together with our marketing knowledge. We’ll show you how to use your site, how to promote it, and how to succeed online.

Our Team

Meet the super talented, highly skilled team members and partners of NetPilot.
John Merry
John Merry

Founder, Project Manager, Developer

With a bachelor’s degree in marketing, 30 years of experience in marketing, and 22 years of experience in web design, John will guide your project from beginning to end. He’ll ask the right questions to get your site created correctly, on time, and within budget.

Marla Meredith
Marla Meredith

Creative Director

With over 20 years in the interactive design industry, Marla is an expert in information architecture, usability, and user interface design. She is passionate about great user experiences and creating websites that deliver results. As creative director, Marla oversees the design direction and information architecture of all projects from concept to final site launch.

Zach Schapel
Zach Schapel

Lead Developer

With over 20 years’ experience in web development, Zach is skilled and well-versed in XHTML, CSS, Joomla, WordPress, PHP, MySQL, Zend Framework, Photoshop, server administration, and search-engine optimization (SEO).

Judith Nguyen
Judith Nguyen


Judith is a front-end development specialist who translates web designs into functional code platforms. She is an expert in all front-end languages, including: HTML, HTML5, CSS, JavaScript, XML, and JQuery.

Roy Rezentes II
Roy Rezentes II


Roy specializes in creating relevant visual communication materials that best suit a particular product, service, or event. He takes the time to understand a company’s business, and his creative solutions always reinforce the client’s business strategy and target the project goals. Roy holds a BFA in graphic design from the University of the Pacific.

Vicki Mongan
Vicki Mongan

Copywriter | Content Writer

Vicki Mongan has more than 29 years’ experience creating polished content that clarifies messages and elevates a brand’s image. Her writing includes websites and other print and electronic marketing, advertising and corporate communications projects. Vicki’s busy copywriting and content development career has spanned the public, private and nonprofit sectors.

Kelly Payne
Kelly Payne

Client Support

With vast experience in training support and project management, Kelly provides a vital conduit between clients and NetPilot’s development team. He also offers as-needed maintenance support when clients require website updates.

We’re ready to get started.